Subscription Terms
Last Updated: June 2026
These Subscription Terms govern all recurring subscription purchases made through our website.
By purchasing a subscription, you agree to these Subscription Terms in addition to our Terms & Conditions and Privacy Policy.
1. Subscription Service
Our subscription service provides recurring deliveries of nicotine pouch products and related items on a regular basis.
The specific products, quantities, pricing, and delivery frequency selected during checkout form part of your subscription agreement.
2. Automatic Renewal
Your subscription will automatically renew at the end of each billing cycle unless cancelled before the next renewal date.
By placing a subscription order, you authorize us to charge your selected payment method for all recurring subscription payments until cancellation.
The renewal amount will be displayed during checkout and in your account dashboard.
3. Billing Frequency
Subscriptions are billed according to the interval selected at checkout.
Examples may include:
- Every 30 days
- Monthly
- Every 60 days
- Every 90 days
The applicable billing frequency will be clearly displayed before purchase.
4. Subscription Pricing
The initial payment amount and recurring payment amount are displayed during checkout.
Any promotional pricing, introductory offers, discounts, or trial periods will be clearly disclosed before purchase.
Unless otherwise stated, renewal payments will be charged at the standard subscription rate.
5. Renewal Reminders
Where required by applicable payment network rules or promotional subscription offers, we may send reminder emails before a renewal charge is processed.
Reminder emails may include:
- Renewal date
- Renewal amount
- Subscription details
- Cancellation instructions
It is your responsibility to ensure that your account email address remains current.
6. Cancelling Your Subscription
You may cancel your subscription at any time.
Subscriptions can be cancelled through:
- Your account dashboard; or
- By contacting our customer support team.
Cancellation will prevent future renewal charges.
Any orders already processed before cancellation may still be fulfilled.
7. Failed Payments
If a recurring payment cannot be successfully processed:
- We may retry the payment;
- Subscription shipments may be paused;
- Your subscription may be suspended or cancelled.
We reserve the right to limit access to subscription benefits until payment is received.
8. Product Availability
We may occasionally substitute products, packaging, or flavours when inventory shortages occur.
Any substitutions will be of similar quality and value whenever reasonably possible.
9. Returns and Refunds
Due to the nature of nicotine products and for hygiene and safety reasons, opened products cannot be returned.
If products arrive damaged, defective, or incorrect, please contact us within 14 days of delivery.
Refund requests will be assessed in accordance with our Refund Policy and applicable consumer protection laws.
10. Age Restriction
Subscriptions are only available to individuals aged 18 years or older.
We reserve the right to perform age verification checks before processing orders.
Failure to successfully complete age verification may result in order cancellation and refund.
11. Changes to Subscription Terms
We may update these Subscription Terms from time to time.
Material changes will be communicated through our website or by email where appropriate.
Continued use of the subscription service after changes become effective constitutes acceptance of the updated terms.
12. Contact Information
For subscription enquiries, cancellations, or billing questions, please contact:
Customer Support: [email protected]
Website: https://jmbarossa.com